Customer Support

Help with your account or billing.

Contact support

For a question about your account or something that is not working as expected, email Anastasis.elite@gmail.com. Include your account email, program, the page where it happened, and any error message. Tell us what you tried, any confirmation you saw, and what still needs checking. A screenshot can help. Keep passwords, payment card details, and private health information out of your email.

Billing help or cancellation

Open Billing & Subscriptions in your account to manage an eligible paid subscription. If billing management is unavailable or you need help with a charge or cancellation, email the same address with “Billing support” or “Cancellation request” in the subject. Include your account email and the date or receipt reference for the purchase. Gifted access has no paid subscription to cancel.

Account billingBilling and refund policy